Frequently Asked Questions
What's in the Goat's Milk Soap?
The 100% Natural GOATS MILK is produced in the USA, non-GMO, cruelty free and soy free. It contains alpha-hydroxy acids such as lactic acid which help REMOVE DEAD SKIN. Also contains many VITAMINS, but is particularly high in Vitamin A which maintains healthy looking skin.
High glycerin content for skin MOISTURIZING. Excellent for all skin types, beneficial for different ages and genders. Ingredients are: Coconut Oil, Sorbitol, Propylene Glycol, Stearic Acid, Water, Sodium Hydroxide, Glycerin, Goat Milk, Titanium Dioxide.
What's in the Glycerin Based Soap?
Our glycerin soap base is a 100% Natural product that is high in glycerin content for skin moisturizing and care.
Excellent for all skin types, beneficial for different ages and genders.
Produced in the USA, non-GMO, cruelty free, soy free. It gives healthy and nourished skin.
Ingredients are Coconut Oil, Palm Oil, Safflower Oil, Glycerin, Purified Water, Sodium Hydroxide, Sorbitol.
What is the Mica that is used for coloring made of?
Mica is a naturally occurring mineral dust often used in makeup foundations.
Mica has an ability to create a natural shimmery finish, since it can be milled to a fine powder. Because it is naturally produced it is a particularly well-loved ingredient among organic and natural beauty brands, and is safe to use on almost all skin types with little to no side effects. The Mica we use is all ethically sourced, cruelty free and vegan.
What is the return policy?
Because of the nature of our products, we do not accept returns unless the product was defective or damaged in shipping.
You can contact firstname.lastname@example.org if either of those situations relate to you and we can schedule your return.
What is the difference between "Fragrances" and "Essential Oils"?
Essential oils are natural and most often organic. They are the most natural option for scents and are perfect for people seeking that option.
Interestingly, many of our customers prefer "Fragrance Oils" because they have scent that lasts longer and is a stronger scent. "Fragrance Oils " are created using some degree of chemicals and so it's a personal choice. There is usually only drops of scent per pounds of soap (and other products) so many people choose the scent option that works for them.
Our soaps can be recreated for you in Essential Oil organic form as a custom order. Often, these custom orders don't even cost any more, they just take a bit of time to make.
How does shipping work?
Our orders are packaged and ready to ship within 3-5 bussiness days. We ship via USPS or UPS which typically takes 2-4 days to ship to your doorstep.
We charge a flat rate of $3.95 for shipping. Orders over $27 ship for free.
Our packaging is minimalist. We recycle and re-use boxes as we are able, use as little plastic, paper and cardboard as is possible while still maintaining the highest levels of quality for you.
Let us know if you have special needs.
Will my soap or product look exactly like the photo?
It will be close but not exact. We are small batch and hand poured products. This means we are not a factory making identical products. Each item has its own slight variations to shapes and colors. We are very proud of this.
Every once in awhile we do post an "actual item" product where you are seeing the exact item that you are getting. This is usually only for very limited runs.
Make sense? Any questions or concerns? We want you to be comfortable.